Top Pure Chat Alternatives: Find Your Perfect Live Chat Solution
Pure Chat is a popular choice for small teams looking to engage website visitors in real-time and streamline lead communication. It allows businesses to see who's on their website, initiate live chat conversations with qualified leads, and manage multiple customer interactions simultaneously. However, even excellent software like Pure Chat may not be the perfect fit for every business. Whether you're seeking more advanced features, a different pricing model, or a specific platform compatibility, exploring Pure Chat alternatives is a smart move.
Best Pure Chat Alternatives
If you're in the market for a live chat solution that offers something different from Pure Chat, you're in luck! There are numerous robust alternatives available, each with its unique strengths. We've compiled a list of top contenders to help you find the ideal tool for your customer communication needs.
tawk.to
tawk.to is a fantastic Pure Chat alternative, especially for those seeking a powerful freemium option. It allows you to monitor and chat with website visitors, offering features like chat history, customer service and support, helpdesk ticketing, and visitor tracking. It's available across a wide range of platforms including Mac, Windows, Linux, Web, Android, iPhone, Chrome OS, and popular browsers.
Userlike
Userlike stands out as a strong Pure Chat alternative, offering free live chat and customer messaging software for web and various messaging platforms like Facebook Messenger and WhatsApp. It's a Web and SaaS-based platform packed with features such as Chat Bot capabilities, real-time analytics, customer support, multi-user support, and integrations for SMS Messaging and WhatsApp.
Crisp
Crisp is an excellent Pure Chat alternative focused on customer interaction for entrepreneurs. It allows you to set up a chatbox quickly and engage with website visitors. This freemium tool is available on Mac, Windows, Linux, Web, Android, and iPhone, offering features like customer support, integrated chat, a knowledge base, online chat, unlimited users, and user profiles with location information.
HelpCrunch
HelpCrunch is a comprehensive Pure Chat alternative, offering an all-in-one customer platform for small businesses and startups. This commercial Web, Android, iPhone, and SaaS solution provides modern live chat, email marketing automation, and ticketing software. Key features include email automation, automatic messages, integrated chat, Slack integration, CRM, and customizable options.
Getsitecontrol
Getsitecontrol, a commercial web-based tool, serves as a versatile Pure Chat alternative, especially for website optimization beyond just chat. It offers a set of widgets to create custom forms and notifications, useful for lead generation and engagement. Features include Mailchimp integration, auto responders, behavioral targeting, form builder, geo-targeting, and Zapier integration.
UserEcho
UserEcho provides a unique Pure Chat alternative by focusing on building a modern community for customer support. This commercial Web, iPhone, iPad, and SaaS solution includes a support forum with voting capabilities, along with UI customization, customer feedback management, CRM, knowledge management, and live chat features.
Smartsupp
Smartsupp is a compelling Pure Chat alternative designed for websites and webshops to foster personal conversations with visitors. Available as freemium, Web, Android, iPhone, Windows Phone, iPad, and Self-Hosted SaaS, it offers features like user session recording, visitor recording, automatic messages, canned responses, chat bot, customer feedback, customizable options, and Facebook integration.
Olark
Olark is a commercial web-based Pure Chat alternative that emphasizes extensive customization and management of the live chat experience. It offers a wide range of features aimed at simplifying yet empowering your customer support and online chat functionalities.
Plumm
Plumm offers a commercial SaaS solution that serves as a powerful Pure Chat alternative by providing a single collaborative customer support dashboard for all your projects. It enables chatting with customers and team members within a unified workspace, featuring customer support, helpdesk ticketing, real-time collaboration, a shared inbox, live chat, and team messaging.
Lime Talk
Lime Talk is a straightforward commercial web-based application and a solid Pure Chat alternative for quickly embedding a chat widget onto your site. Within minutes, you can begin communicating with your website visitors, benefiting from its core chat, customer support, and online live chat features.
Choosing the right live chat solution is crucial for enhancing customer engagement and streamlining your support efforts. We hope this comprehensive list of Pure Chat alternatives helps you identify the best fit for your unique business needs, budget, and desired features. Explore these options and take your customer communication to the next level!