Top REVE Chat Alternatives for Superior Customer Support
REVE Chat has been a reliable solution for customer support since 2014, offering efficient and highly customizable chat software for websites. With features like customizable widgets, visitor tracking, and analytics, it empowers customer support executives to proficiently assist website viewers and customers. However, businesses often seek alternatives that might offer different pricing models, unique features, or better integration with their existing tech stack. This guide explores the best REVE Chat alternatives to help you find the perfect fit for your customer communication needs.
Top REVE Chat Alternatives
Whether you're looking for a free solution, robust integrations, or specific advanced features, there's a REVE Chat alternative out there for you. Dive into our curated list to discover platforms that can elevate your customer support game.
tawk.to
tawk.to is a popular Freemium live chat application that allows you to monitor and chat with visitors on your website or from a customizable page. It's an excellent REVE Chat alternative for those looking for a cost-effective solution, available across a wide range of platforms including Mac, Windows, Linux, Web, Android, and iPhone. Key features include chat history, customer service, customer support, helpdesk ticketing, online chat, SaaS capabilities, and visitor tracking.
Intercom
Intercom is a comprehensive customer messaging platform designed for sales, marketing, and support, all connected on one platform. As a commercial solution available on Web, Android, and iPhone, it stands out as a strong REVE Chat alternative for businesses seeking robust features like email automation, encrypted chat, knowledge base structuring, live chat, onboarding, and detailed user profiles.
Userlike
Userlike offers Freemium live chat and customer messaging software for web and messaging support, making it a versatile REVE Chat alternative. It allows you to connect with customers across your website, Facebook Messenger, and WhatsApp. Features include chat bots, real-time analytics, comprehensive customer support, support for multiple users, a user-friendly interface, live broadcasting, live chat, real-time collaboration, SMS messaging, and WhatsApp integration.
Crisp
Crisp focuses on customer interaction for entrepreneurs, allowing you to set up a chatbox in just one minute. This Freemium REVE Chat alternative is available on Mac, Windows, Linux, Web, Android, and iPhone. It provides essential features such as customer support, integrated chat, a knowledge base, online chat, unlimited users, and user profiles with location information.
Zendesk Chat
Zendesk Chat (formerly Zopim) is renowned for its speed in engaging customers with live chat software. As a Freemium web-based REVE Chat alternative, it integrates seamlessly with the broader Zendesk ecosystem, bringing all your customer conversations into one place. Key features include chat, live chat, and workflow automation.
Chatwoot
Chatwoot is a Free and Open Source REVE Chat alternative that can be self-hosted, offering a compelling option for those seeking an open and customizable solution. It provides an agent dashboard, chat widget, CRM capabilities, customer service, customer support, and live chat, making it a robust alternative to commercial platforms like Intercom, Zendesk, and Drift.
Olark
Olark provides a wide range of features to customize and manage your live chat experience. This commercial web-based REVE Chat alternative is known for its simplicity yet packed with powerful features, including comprehensive customer support and online chat, making it an efficient tool for engaging with your audience.
Smartsupp
Smartsupp offers Freemium live chat for websites and webshops, designed to help you start personal conversations and convert visitors into happy customers. This REVE Chat alternative is available on Web, Android, iPhone, Windows Phone, iPad, and can be self-hosted. Its rich feature set includes chat, user session recording, visitor recording, automatic messages, canned responses, chat bot, customer feedback, customizable options, Facebook integration, live chat, mobile apps, session recording, simple installation, statistics and reports, customer service, and online chat.
Mibew
Mibew Messenger (also known as Open Web Messenger) is a Free and Open Source live support application written in PHP and MySQL. It enables one-on-one chat assistance and can be self-hosted, making it an excellent REVE Chat alternative for those with specific technical requirements. It runs on Mac, Windows, and Linux, and features include bots, chat bots, live chat, PHP integration, Telegram bot support, and website monitoring.
Plumm
Plumm offers a single collaborative customer support dashboard for all your projects, allowing you to chat with customers and team members from a single workspace. This commercial SaaS solution is a robust REVE Chat alternative, providing features like customer support, helpdesk ticketing, real-time collaboration, a shared inbox, live chat, and team messaging.
Choosing the right customer support software is crucial for business success. We encourage you to explore these REVE Chat alternatives, testing out their features and considering your specific business needs, budget, and desired integrations to find the best fit.