Discover the Best OggChat Live Help Alternatives for Enhanced Customer Support
OggChat Live Help, a live help and live support service, has been a reliable tool for businesses looking to boost sales and improve customer support through its live chat widget. With features like IM integration with Google Talk, Live Visitor Monitoring, Proactive Live Chats, and Live Chat History, OggChat offers a comprehensive solution. However, as business needs evolve and new technologies emerge, many are seeking an OggChat Live Help alternative that might offer different features, pricing models, or integrations. This article explores some of the top contenders that can provide excellent live chat and customer support capabilities.
Top OggChat Live Help Alternatives
Whether you're looking for a more robust helpdesk solution, a platform with integrated voice and video, or a budget-friendly option, these alternatives to OggChat Live Help offer diverse capabilities to suit various business requirements.
LiveAgent
LiveAgent Helpdesk is a powerful multi-channel customer support solution, making it a strong OggChat Live Help alternative for businesses needing comprehensive support across voice, email, live chat, Facebook, Twitter, and contact forms. It is a commercial platform available on Web, Android, iPhone, Android Tablet, and iPad, and is built with PHP. Key features include modern live chat, call recording, CRM, helpdesk ticketing, integrated chat, a knowledge base, and even gamification, offering a much broader suite of tools than OggChat's core live chat focus.
ClickDesk
ClickDesk presents itself as a magic box of live chat, voice chat, help desk, and social toolbar, making it a versatile OggChat Live Help alternative, particularly for those looking for integrated voice communication. As a cloud-based commercial platform, it's accessible via the web, eliminating the need for downloads or installations. Its strong focus on customer service and support through both live chat and voice chat features provides a more interactive and comprehensive communication channel than OggChat's IM-centric approach.
Live Chat Live Help
Live Chat Live Help offers a compelling OggChat Live Help alternative, especially for businesses conscious of per-operator costs. Priced at a flat $20 for an unlimited number of operators and users, including free upgrades, it provides an incredibly cost-effective commercial web-based solution. Its primary features revolve around essential customer service and live chat functionalities, making it a straightforward and budget-friendly choice for businesses that need robust live chat without the bells and whistles of a full helpdesk suite.
MyLiveChat
MyLiveChat stands out as a strong OggChat Live Help alternative, particularly for eCommerce sites seeking a free live chat option before committing to a paid edition. It operates on a Freemium model and is widely accessible across Mac, Windows, Linux, and Web platforms. While primarily focused on customer support through live chat, its free tier offers a significant advantage for startups or small businesses looking to implement live chat without initial investment, providing a solid foundation for online customer interaction.
Whisbi Professional
Whisbi Professional offers a unique and highly interactive OggChat Live Help alternative, focusing on increasing sales through a synced online experience with phone calls. This commercial platform is available across a wide range of devices including Mac, Windows, Linux, Web, Android, iPhone, Blackberry, Chrome OS, Android Tablet, Windows Phone, and iPad. Its rich feature set, including click-to-call, co-browsing, live chat, video chat, and phone calls, goes far beyond standard live chat, enabling businesses to provide a deeply engaging and conversion-focused customer experience, ideal for sales and e-commerce.
Choosing the right OggChat Live Help alternative depends on your specific business needs, budget, and desired features. From comprehensive helpdesk solutions to specialized sales-driven platforms and cost-effective basic live chat options, there's a wide array of choices available. We encourage you to explore each alternative in detail to find the perfect fit for your customer support and sales strategies.