Uncovering the Best Suggested Alternatives for Streamlined Feedback
Suggested is a well-known feature request tracking tool designed to simplify how your customers submit new ideas and how you manage all feedback in one centralized place. While effective, businesses often seek alternatives that better align with their specific needs, whether it's for enhanced customization, different pricing models, or a unique set of features. This article explores the top alternatives to Suggested, helping you find the perfect fit for your customer feedback management.
Top Suggested Alternatives
When searching for a Suggested alternative, you're likely looking for a tool that offers robust feedback collection, efficient management, and seamless integration into your existing workflows. Here are some of the best platforms that stand out:
UseResponse
UseResponse is a comprehensive Community Feedback and Support Software, available as a self-hosted PHP script or a SaaS cloud solution. It's an excellent Suggested alternative for those seeking extensive customization, featuring helpdesk ticketing, Kanban boards, product roadmap management, and live chat. It supports multiple languages and offers features like canned responses, community-based feedback, and multibrand support.
UserVoice
UserVoice is a powerful commercial web, Android, and iPhone platform that excels at turning customer feedback into actionable insights. It's a strong Suggested alternative with features like suggestion voting, in-app voting, and support for multiple languages, making it ideal for companies looking to foster a vibrant idea-sharing community.
Nolt
Nolt is a commercial web platform designed for collecting crowdsourced feedback from various groups. As a Suggested alternative, it offers unique features like single sign-on, anonymous commenting and voting, custom domains, and integration with Slack, GitHub, and Trello. It also supports product roadmap management and Markdown for rich feedback.
UserReport
UserReport is a free web service that enables website owners to conduct quick surveys and collect user feedback via an online button and forum. It's a great free Suggested alternative, offering features like crowdsourced feedback and integration with Google Analytics, making it suitable for those on a tight budget.
Get Satisfaction
Get Satisfaction is a commercial web-based community platform focused on creating engaging customer experiences through online conversations. It serves as a solid Suggested alternative for businesses prioritizing community-driven feedback and CRM integration.
Fider
Fider is a free and open-source, cross-platform customer feedback platform for companies and products, available on Windows, Linux, and the web as a self-hosted solution. As a free and open-source Suggested alternative, it's ideal for those seeking full control over their feedback data, offering core features like customer feedback collection and suggestion voting.
UserEcho
UserEcho is a commercial web, iPhone, and iPad SaaS platform that allows you to create a modern community for customer support. It's a robust Suggested alternative offering UI customization, CRM, knowledge management, and live chat, making it a comprehensive solution for customer interaction.
Acute
Acute is a commercial SaaS web platform that simplifies customer feedback collection directly from your website. It's a valuable Suggested alternative for gaining insights to improve your product, offering website widgets, custom widgets, feedback insights, task prioritization, and product roadmap management, along with the ability to share roadmaps and suggestion voting.
FeedBear
FeedBear is a commercial web platform that centralizes feedback from various scattered sources. It serves as an excellent Suggested alternative by offering bug reporting, a built-in commenting system, idea evaluation, Kanban boards, product roadmap management, shareable roadmaps, suggestion voting, and integrations with third-party tools, CRM, and customer service.
Canny
Canny is a commercial web platform that provides a simple way for teams to collect and manage user feedback. It's a compelling Suggested alternative focused on helping you track user desires to inform your product development, with key features including customer feedback collection, customer support, and embeddable widgets.
Choosing the right Suggested alternative depends entirely on your specific requirements, budget, and desired features. Whether you prioritize open-source flexibility, advanced integrations, comprehensive support tools, or a simple, free solution, there's an option on this list that can help streamline your customer feedback process and drive product improvement.