Top Mopinion Alternatives for Comprehensive Feedback Analysis
Mopinion is a powerful feedback analytics software, expertly designed for collecting and analysing real-time feedback data across digital touchpoints like websites and mobile apps, as well as traditional channels. It offers in-depth analysis capabilities, including real-time data visualisation, customisable dashboards, text analytics, and sentiment analysis. While Mopinion is a robust solution for businesses with a digital-first approach in industries such as Finance, eCommerce, and Travel, you might be seeking a Mopinion alternative that better fits your specific budget, feature requirements, or preferred platform. This article explores several top alternatives that offer similar, or even complementary, functionalities.
Best Mopinion Alternatives
Whether you're looking for open-source flexibility, a more budget-friendly option, or a tool with specific integrations, there's a Mopinion alternative out there for you. Let's dive into some of the leading contenders that can help you gather, analyse, and act on customer feedback effectively.
LimeSurvey
LimeSurvey (formerly PHPSurveyor) is a strong Mopinion alternative, especially for those seeking an open-source solution. Available on Freemium, Windows, Mac, Linux, Web, and Self-Hosted platforms, it's a versatile PHP web application for developing, publishing, and collecting responses to online and offline surveys. Key features include a quiz maker, multiple languages, and responsive design, making it a flexible choice for various survey needs.
SurveyMonkey
SurveyMonkey is a widely recognized Mopinion alternative for online surveys. With a Freemium model and available on Windows and Web, it’s a popular choice for quick and easy feedback collection. While the free version has limitations (10 questions, 100 responses), its features like IFTTT integration, multiple languages, and real-time collaboration make it a powerful tool for gathering insights from a broad audience.
UseResponse
UseResponse is a comprehensive Mopinion alternative for community feedback and support. Available as a Commercial product on Web and Self-Hosted platforms (PHP script), it offers a suite of tools including helpdesk ticketing, Kanban boards, product roadmap management, live chat, and a robust knowledge base. Its customizable nature and features like customer feedback management, multi-brand support, and Slack integration make it ideal for businesses seeking an all-in-one solution for customer engagement.
Zendesk
Zendesk stands out as a strong Mopinion alternative for customer support and knowledge management. This Commercial, web-based help desk software is also available on Android, iPhone, Blackberry, and iPad. It offers essential features such as customer support, forums, and a knowledge base, making it a reliable Software as a Service (SaaS) solution for managing customer inquiries and building a comprehensive information hub.
UserVoice
UserVoice is an excellent Mopinion alternative focused on turning customer feedback into actionable insights. As a Commercial platform available on Web, Android, iPhone, Android Tablet, and iPad, it facilitates community-driven feedback through idea sharing and voting. Key features include suggestion voting, customer feedback management, in-app voting, multiple languages, and WordPress integration, empowering businesses to prioritize and implement user-driven improvements.
UserReport
UserReport is a free Mopinion alternative that allows website owners to conduct online surveys and collect user feedback via an online feedback button and forum. This Free, web-based service integrates with Google Analytics and supports multiple languages, making it a simple yet effective tool for understanding user sentiment and improving website experience.
Get Satisfaction
Get Satisfaction is a Commercial, web-based Mopinion alternative that specializes in fostering online communities for customer engagement. It helps companies create engaging customer experiences by facilitating conversations about products and services. Its core features include customer feedback collection and CRM capabilities, making it a valuable tool for building a loyal customer base and understanding their needs.
Usersnap
Usersnap is a visual feedback and bug tracking tool that serves as an effective Mopinion alternative, particularly for web projects. This Commercial platform, available on Web, Chrome, and Firefox, eliminates the need to ask for screenshots by providing browser screenshots and visual bug reports. Features like visual feedback, bug reporting, customer feedback, customer support, and screenshot annotation make it an indispensable tool for web developers and QA teams.
UserEcho
UserEcho is a Commercial, web-based Mopinion alternative that allows businesses to quickly create a modern community for customer support. Also available on iPhone and iPad, this Software as a Service (SaaS) solution offers a support forum with voting capabilities, UI customization, customer feedback, CRM, knowledge management, and live chat, providing a comprehensive suite for customer interaction and problem-solving.
Survicate
Survicate is an all-in-one customer feedback software that makes for a robust Mopinion alternative. Available on Freemium and Commercial models for Web, Android, iPhone, Android Tablet, and iPad, it allows users to collect feedback across all digital touchpoints. Its extensive features include advanced targeting, behavioral targeting, skip logic, conversion rate optimization, NPS, pop-up surveys, real-time analytics, and integrations with tools like Salesforce and Marketo, making it a powerful platform for gaining deep customer insights.
Choosing the right feedback and analytics software is crucial for understanding your customers and improving your products or services. While Mopinion offers a comprehensive suite of tools, these alternatives provide diverse options, from open-source flexibility to specialized customer support features. Evaluate your specific needs, budget, and desired functionalities to determine which Mopinion alternative is the perfect fit for your business.