Discover the Best JivoChat Alternative for Your Business
JivoChat is a popular business messenger solution designed to help companies connect with website visitors, offering features like live chat, phone calls, email, and integration with various messaging platforms. While JivoChat excels at turning visitors into paying customers and providing robust reporting, businesses often look for alternatives due to specific needs, pricing, or feature requirements. This article explores top alternatives that can help you maintain excellent customer communication.
Top JivoChat Alternatives
Looking for a live chat solution that perfectly aligns with your business goals? We've compiled a list of excellent JivoChat alternatives, each offering unique strengths to enhance your customer engagement strategies.
tawk.to
tawk.to is a compelling JivoChat alternative, known for its freemium model. It allows you to monitor and chat with website visitors, much like JivoChat. It is available across a wide range of platforms including Mac, Windows, Linux, Web, Android, iPhone, and integrates with WordPress. Key features include chat history, robust customer service and support, helpdesk ticketing, online chat, and visitor tracking.
Intercom
Intercom offers a comprehensive customer messaging platform for sales, marketing, and support, making it a strong JivoChat alternative for businesses seeking an all-in-one solution. It's a commercial web, Android, and iPhone-based platform, featuring email automation, encrypted chat, knowledge base structuring, live chat, user onboarding, and detailed user profiles.
Userlike
Userlike is a freemium live chat and customer messaging software that stands out as a JivoChat alternative, especially for its integration with messaging apps like Facebook Messenger and WhatsApp. Available as a web-based SaaS, Userlike provides real-time analytics, robust customer support, multi-user support, live broadcasting, real-time collaboration, and SMS messaging capabilities.
Zendesk Chat
Zendesk Chat, formerly Zopim, is a fast and efficient live chat software, making it an excellent JivoChat alternative for customer engagement. It operates on a freemium model and is web-based, focusing on streamlined chat functionality and powerful workflow automation to manage customer conversations effectively.
Chatwoot
Chatwoot is a powerful open-source and self-hosted JivoChat alternative, often considered a great choice for those seeking a free solution akin to Intercom or Zendesk. It provides an agent dashboard, a customizable chat widget, CRM capabilities, comprehensive customer service and support, and robust live chat functionality.
Drift
Drift is a top JivoChat alternative focused on delivering personalized customer experiences through conversational marketing and sales. It's a freemium web and Slack-integrated platform that leverages artificial intelligence, bots, and live chat to provide excellent customer support, efficient onboarding, and SMS messaging.
Olark
Olark is a commercial web-based live chat solution that provides a wide array of features to customize and manage your customer interactions. As a JivoChat alternative, it focuses on simplicity combined with powerful capabilities for customer support and online chat, making it easy to integrate and use.
Smartsupp
Smartsupp offers live chat for websites and webshops, serving as a comprehensive JivoChat alternative. Available as a freemium SaaS for web, Android, iPhone, and Windows Phone, it features user session recording, automatic messages, canned responses, chat bots, customizable interfaces, Facebook integration, and robust statistics and reports for effective customer service and online chat.
Plumm
Plumm provides a single collaborative customer support dashboard, making it an excellent JivoChat alternative for teams managing multiple projects. This commercial SaaS solution offers integrated live chat, helpdesk ticketing, real-time collaboration, and a shared inbox, allowing seamless communication with both customers and team members.
Lime Talk
Lime Talk is a simple yet effective online application for embedding a chat widget onto your site, functioning as a straightforward JivoChat alternative. This commercial web-based platform focuses on core chat features, customer support, and online chat, allowing for quick and easy communication with website visitors.
With a variety of excellent alternatives to JivoChat available, you can find a solution that perfectly matches your budget, platform preferences, and feature requirements. Whether you prioritize open-source flexibility, advanced AI, or comprehensive multi-channel support, there’s a live chat platform out there to help your business thrive.