Top Screets Alternatives: Find Your Perfect Live Chat Solution
Screets offers a simple and beautiful way to chat with your website visitors, providing features like chat history and an intelligent offline form. However, businesses often have diverse needs, and Screets might not be the perfect fit for everyone. Whether you're looking for more advanced features, different pricing models, or broader platform support, exploring a Screets alternative can help you find the ideal live chat solution for your business.
Top Screets Alternatives
If you're in search of a live chat or customer support platform that offers a different set of functionalities or a more tailored approach, these Screets alternatives provide excellent options for enhancing your customer interactions.
tawk.to
tawk.to is a popular freemium live chat application that allows you to monitor and chat with visitors on your website or through a customizable page. It's an excellent Screets alternative for those seeking a cost-effective solution, available across various platforms including Mac, Windows, Linux, Web, Android, iPhone, and even Chrome OS. Key features include chat history, customer service, customer support, helpdesk ticketing, and visitor tracking.
Freshdesk
Freshdesk is an award-winning online help desk software that provides comprehensive customer support over email, phone, web, and social media. As a strong Screets alternative, it offers a wider range of support channels and features such as ad-free experience, automatic customer engagement, customer feedback, and team collaboration. It supports Freemium and paid plans and is available on Mac, Windows, Linux, Web, Android, and iPhone.
HubSpot
HubSpot is a leading inbound marketing and sales platform that offers much more than just live chat. While not solely a chat solution, its comprehensive suite of tools, including CRM functionalities, email tracking, and sales funnel management, makes it a robust Screets alternative for businesses looking for an all-in-one platform. It's a web-based freemium solution with various pricing tiers.
Intercom
Intercom is a customer messaging app platform designed for sales, marketing, and support, all connected on one platform. It's a powerful Screets alternative if you require advanced features like email automation, encrypted chat, knowledge base structuring, live chat, onboarding, and user profiles. Intercom is a commercial solution available on Web, Android, and iPhone.
UseResponse
UseResponse is a highly customizable community feedback and support software that can be self-hosted as a PHP script or used as a Cloud (SaaS) solution. This makes it a flexible Screets alternative, especially for those who need extensive customization, helpdesk ticketing, Kanban boards, and a modern live chat with features like Canned responses, Knowledge base, and Slack integration. It supports multiple languages and multibrand capabilities.
Front
Front is the first email management software for teams, integrating with existing tools. It's a unique Screets alternative that centralizes customer communication, allowing teams to assign messages, write comments, and collaborate in real-time within a shared inbox. Available on Mac, Windows, Linux, Web, Android, and iPhone, it enhances customer service and email tracking capabilities.
Userlike
Userlike offers free live chat and customer messaging software for web and messaging support, including integrations with Facebook Messenger and WhatsApp. As a strong Screets alternative, it boasts features like Chat Bots, Real-time analytics, Customer support, and Real time collaboration. It is a freemium SaaS solution available via the web.
SendPulse
SendPulse is primarily an email marketing platform that leverages AI and machine learning to optimize newsletter open rates, but it also offers push notifications and SMS messaging. While not a direct live chat alternative to Screets, it serves as an excellent option for businesses focusing on proactive customer engagement through automated messaging, available on Web, Android, and iPhone.
Sendinblue
Sendinblue provides an all-in-one marketing platform for email and SMS marketing campaigns, transactional messaging, and marketing automation. It offers chat functionality as part of its broader suite, making it a comprehensive Screets alternative for businesses looking to consolidate their marketing and communication efforts. It's a freemium web-based service with robust features like workflow automation and API integrations.
Crisp
Crisp offers customer interaction tools for entrepreneurs, including a chatbox that can be set up in minutes. It's a straightforward Screets alternative focusing on ease of use and essential features like customer support, integrated chat, a knowledge base, and support for unlimited users. Crisp is a freemium solution available on Mac, Windows, Linux, Web, Android, and iPhone.
Each of these Screets alternatives brings unique strengths to the table, from robust marketing automation to specialized customer support features. Evaluate your specific requirements, such as budget, desired integrations, and the level of customization needed, to select the best live chat or customer communication solution for your business.