Top Live Helper Chat Alternatives for Seamless Customer Support
Live Helper Chat has long been a go-to solution for businesses seeking live support for their websites, offering web and desktop clients across various operating systems, XMPP notifications, and powerful features like GEO detection and proactive chat invitations. However, as businesses evolve, so do their needs. You might be looking for a more tailored solution, different pricing models, or specific integrations. If you're on the hunt for a robust Live Helper Chat alternative, you've come to the right place.
Discover the Best Live Helper Chat Alternatives
Whether you're prioritizing open-source flexibility, comprehensive features, or a specific pricing structure, there's a Live Helper Chat alternative out there to meet your demands. Let's dive into some of the top contenders that can elevate your customer support experience.
Mibew
Mibew Messenger, also known as Open Web Messenger, is an excellent open-source Live Helper Chat alternative for those seeking a free, self-hosted solution. Written in PHP and MySQL, it offers live chat assistance and includes features like Bots, Chat Bot, Live Chat, Telegram Bot, and Website monitoring, making it a versatile choice for Mac, Windows, Linux, and Web platforms.
Plumm
Plumm offers a single collaborative customer support dashboard, making it a compelling commercial Live Helper Chat alternative for businesses needing to streamline their communication. As a Software as a Service (SaaS), it provides features like Customer support, Helpdesk ticketing, Real-time collaboration, Shared inbox, Live Chat, and Team messaging, all within a unified workspace.
ProProfs Chat
ProProfs Chat is a powerful commercial Live Helper Chat alternative designed for instant customer support and website visitor engagement. Available across a wide range of platforms including Mac, Windows, Linux, Android, and iPhone, it boasts features such as Google Analytics Integration, Proactive chat, CRM integration, Statistics and Reports, and Visitor tracking, making it a comprehensive solution for businesses of all sizes.
Visitlead Live Chat
Visitlead Live Chat stands out as a commercial Live Helper Chat alternative offering unique features for interacting with website visitors. Compatible with Mac, Windows, Linux, Chrome OS, Android Tablet, and iPad, it provides more than just live chat, focusing on enhanced customer service and support capabilities to boost engagement.
LiveZilla
LiveZilla is a Freemium Live Helper Chat alternative, positioned as a next-generation live help and support system. Available on the Web, it connects you directly to your website visitors, allowing for live chats and website monitoring to provide effective customer support.
LiveCall
LiveCall is a Freemium Live Helper Chat alternative focused on increasing sales calls by enabling rapid callbacks to leads. Available on Windows, Linux, Web, Android, Chrome OS, and Android Tablet, its features include Call Tracking, Callback, Click to call, Conversion Rate Optimization, Lead Generation, Live Chat, Real-time analytics, and Voice Call, making it ideal for sales-driven teams.
ClickDesk
ClickDesk offers a comprehensive suite of tools including live chat, voice chat, and help desk functionalities, making it a robust commercial Live Helper Chat alternative. Being cloud-based and accessible via the Web, it provides convenient customer service and support without requiring any downloads or installations.
eAssistance Pro
eAssistance Pro is a commercial Live Helper Chat alternative that allows businesses to engage with online customers and visitors from any platform. Available on the Web and compatible with Internet Explorer, Chrome, and Firefox, this software provides essential live chat capabilities to enhance your website's customer engagement.
Comm100 Live Chat
Comm100 Live Chat is a commercial Live Helper Chat alternative that facilitates real-time, personalized engagements with website and mobile visitors. With availability across Mac, Windows, Web, Android, iPhone, Blackberry, and iPad, it empowers agents with tools for efficient customer service, customer support, live chat, and mobile apps.
Live Chat 3
Live Chat 3 is a commercial and self-hosted Live Helper Chat alternative designed to enable quick and efficient communication with website visitors. Available on Mac, Windows, Linux, Web, Android, iPhone, Chrome OS, and iPad, it offers features such as Captcha Recognition, Chat Bot, FAQ Automation, Integrated File Sharing, IP Address Blacklist, Live Chat, Live Push Notifications, Multiple languages, Smart Search, and Transcript Search, making it a powerful tool for customer support.
Choosing the right live chat solution depends on your specific business requirements, budget, and desired features. By exploring these Live Helper Chat alternatives, you can find the perfect fit to enhance your customer support, streamline communications, and ultimately improve your customer satisfaction.