Unlocking Community Potential: The Best Joinly Alternatives for Feedback & Collaboration
Joinly is a powerful community platform designed to facilitate collaboration on products, projects, brands, and organizations. It empowers businesses to gather ideas, solicit feedback, discuss issues, and make informed decisions based on community insights. While Joinly offers excellent features for understanding your community's drive, many users seek a Joinly alternative that better fits their specific needs, budget, or desired feature set. This article explores the top alternatives to Joinly, helping you unlock your business's potential through effective community engagement.
Top Joinly Alternatives
Whether you're looking for a free solution, an open-source option, or a platform with a specialized feature set, there's a Joinly alternative out there for you. Let's dive into some of the best choices available to enhance your community collaboration and feedback gathering.
Discord
Discord is a versatile, all-in-one voice, video, and text chat platform that's free, secure, and available across various platforms including Mac, Windows, Linux, Web, Android, and iPhone. While initially popular among gamers, its robust features like voice/video calls, group chat, screen sharing, and custom roles make it an excellent Joinly alternative for building vibrant communities. It's a freemium platform with extensive customization and community management tools.
UseResponse
UseResponse is a highly customizable Community Feedback and Support Software that can be self-hosted as a PHP script or used as a SaaS in the Cloud. This commercial platform, available on Web, offers comprehensive features like helpdesk ticketing, Kanban boards, product roadmap management, and live chat. It's a strong Joinly alternative for businesses seeking extensive control over their feedback and support ecosystem, with multi-language support and various integrations.
Spectrum Chat
Spectrum Chat is an open-sourced, self-hosted Slack-like alternative for building persistent chat communities. Available as Freemium and SaaS on Mac, Web, and Self-Hosted platforms, it offers features like channels, group chat, indexed search, live chat, and real-time collaboration. As an open-source Joinly alternative, it provides flexibility and transparency for teams looking to manage their own chat infrastructure.
UserVoice
UserVoice is a commercial platform, accessible on Web, Android, and iPhone, that simplifies turning customer feedback into action. Its core functionality revolves around sharing ideas, voting, and responding to suggestions. It's a robust Joinly alternative for businesses focused on systematic customer feedback collection, with features like in-app voting and WordPress integration.
Nolt
Nolt is a commercial web-based platform designed for collecting crowdsourced feedback from various groups. It stands out as a Joinly alternative with features like anonymous commenting/voting, custom domains, Markdown support, and integrations with Slack and GitHub. Nolt is ideal for those needing a streamlined tool for product roadmap management and idea collection.
UserReport
UserReport is a free online service, accessible via Web, that enables website owners to conduct quick surveys and collect user feedback through an online feedback button and forum. It's a straightforward and free Joinly alternative, particularly useful for basic customer feedback and integrates with Google Analytics.
Get Satisfaction
Get Satisfaction is a commercial web-based community platform focused on fostering online conversations about products and services. As a Joinly alternative, it excels in facilitating engaging customer experiences through community interaction and offers CRM integration for enhanced customer management.
Fider
Fider is a free, open-source, and cross-platform customer feedback platform available on Windows, Linux, Web, and Self-Hosted environments. This makes it an excellent Joinly alternative for companies and products looking for a cost-effective and customizable solution for collecting customer suggestions and feedback.
UserEcho
UserEcho is a commercial SaaS platform, available on Web, iPhone, and iPad, that allows users to quickly create modern customer support communities. As a Joinly alternative, it offers a support forum with voting capabilities, along with features like UI customization, CRM, knowledge management, and live chat.
Acute
Acute is a commercial SaaS platform, accessible via Web, designed to simplify customer feedback collection directly from your website. It's a valuable Joinly alternative for gaining insights to improve your product, offering features like website widgets, custom widgets, feedback insights, task prioritization, and product roadmap sharing with suggestion voting.
Choosing the right Joinly alternative depends on your specific community engagement goals, budget, and technical requirements. Whether you prioritize deep integration, open-source flexibility, or robust feedback management, there's a solution tailored to help you build a thriving community and make data-driven decisions.