Top Hey,Listen! Alternatives for Effective Feedback Collection
Hey,Listen! is a valuable tool for gathering ideas and feedback, allowing users to like and comment on suggestions to help prioritize features. It offers quick setup, easy moderation, unlimited projects, and support for five languages. However, depending on specific needs, businesses and individuals might seek a Hey,Listen! alternative that offers different functionalities, pricing models, or deployment options. This article explores the best alternatives to Hey,Listen!, helping you find the perfect fit for your feedback collection requirements.
Best Hey,Listen! Alternatives
Whether you're looking for advanced customization, specific integrations, or a different approach to community engagement, these alternatives provide robust solutions for managing customer feedback and ideas.
UseResponse
UseResponse is a highly customizable Community Feedback and Support Software available as a PHP script for self-hosted deployment or as a Cloud SaaS. It stands out as a strong Hey,Listen! alternative due to its extensive features, including helpdesk ticketing, Kanban boards, product roadmap management, live chat, knowledge base, and multibrand support. It offers flexible customizations and is available in German, making it a comprehensive solution for customer service and feedback.
UserVoice
UserVoice is a commercial web, Android, and iOS platform focused on turning customer feedback into action through idea sharing and voting. As a Hey,Listen! alternative, it excels in suggestion voting and offers in-app voting and WordPress integration. Its emphasis on community feedback and customer support, along with multi-language support including German, makes it a popular choice for businesses aiming to prioritize feature development based on user demand.
Nolt
Nolt is a commercial web platform designed for collecting crowdsourced feedback from various groups. It offers features like single sign-on, shareable roadmaps, Slack integration, anonymous commenting and voting, and custom domains. For those seeking a Hey,Listen! alternative with robust product roadmap management and integration capabilities (GitHub, Trello), Nolt provides a clean and efficient way to gather and act on ideas, including bug reports and feature requests.
UserReport
UserReport is a free web service that allows website owners to create online surveys and collect user feedback via a feedback button and forum. It's a great free Hey,Listen! alternative, particularly for those who need basic crowdsourced feedback and multi-language support. Its integration with Google Analytics further enhances its utility for understanding user behavior and sentiment.
Get Satisfaction
Get Satisfaction is a commercial web-based community platform focused on fostering online conversations around products and services. As a Hey,Listen! alternative, it specializes in customer feedback and integrates with CRM systems, making it suitable for companies looking to build engaging customer experiences through structured community discussions.
PHPBack
PHPBack is a free, open-source web application built with PHP/MySQL that can be self-hosted on Mac, Windows, or Linux. It provides a straightforward way for customers to submit ideas for improvement and supports suggestion voting. For those seeking an open-source Hey,Listen! alternative with complete control over their data, PHPBack offers a simple yet effective solution for customer support and feedback collection.
UserEcho
UserEcho is a commercial web, iPhone, and iPad SaaS platform that allows users to create a modern customer support community quickly. It's a comprehensive Hey,Listen! alternative offering a support forum with voting capabilities, UI customization, CRM integration, knowledge management, and live chat. This makes it a powerful tool for businesses requiring an all-in-one solution for customer interaction and feedback.
idea.informer
idea.informer is a free web-based idea forum, similar to UserVoice or Get Satisfaction, where individual forums are created as subdomains. It's a free Hey,Listen! alternative that provides a simple widget for easy integration into websites, focusing specifically on customer feedback and forum-based discussions.
Simple Feature Requests
Simple Feature Requests is a free, self-hosted WordPress plugin designed for gathering user feedback on products or services. As a WordPress-specific Hey,Listen! alternative, it's ideal for users already on the WordPress platform who want an integrated solution for feedback collection directly within their website environment.
All Our Ideas
All Our Ideas is a free, open-source web-based research project that combines quantitative and qualitative methods for social data collection. For those interested in an open-source Hey,Listen! alternative with a more academic or research-oriented approach to customer feedback, it offers a unique method for gathering insights.
Each of these Hey,Listen! alternatives offers unique strengths, from comprehensive helpdesk suites to simple, free feedback forms. Consider your budget, desired features, integration needs, and deployment preferences to determine which solution is the best fit for your organization's feedback collection strategy.