The Best Cobrowsing Alternative Solutions for Enhanced Customer Support

Cobrowsing is a powerful tool designed to help businesses support website visitors, much like IT support offers remote assistance for computers. It enables joint navigation and interaction on a web page, streamlining customer service and troubleshooting. However, businesses often seek a Cobrowsing alternative due to specific feature requirements, budget constraints, or integration needs. This article explores some of the top Cobrowsing alternatives that offer robust screen-sharing and remote support capabilities.

Top Cobrowsing Alternatives

Looking for a different approach to collaborative browsing or screen sharing for customer support? Here are some excellent alternatives to Cobrowsing that provide a range of features to enhance your team's ability to assist users in real-time.

Surfly

Surfly offers seamless screen sharing specifically designed for web browsers, making it a strong Cobrowsing alternative. It's a Freemium web-based platform that excels in providing Remote Support and enabling users to Share their screen effortlessly with customers or colleagues.

Upscope

Upscope simplifies live support through its robust screen-sharing capabilities, making it an excellent commercial web-based Cobrowsing alternative. It seamlessly integrates with popular live chat services like Intercom, allowing support teams to Share their screen directly from their existing platforms.

Median CoBrowsing

Median CoBrowsing is a commercial web-based platform that provides browser-based screensharing specifically built for support teams. It's an ideal Cobrowsing alternative, enabling easy Co-browsing and the ability to Share your screen with customers without the need for dedicated software downloads.

Choosing the best Cobrowsing alternative depends on your specific needs, budget, and desired integration with existing tools. Each of these options offers unique strengths in screen sharing and remote support, empowering you to find the perfect fit for your customer service strategy.