Uncovering the Best 36 Opinionlab Alternatives for Enhanced Customer Feedback
36 Opinionlab was a groundbreaking mobile application designed to empower consumers to provide direct feedback to businesses, whether the boss was in the back room or across the country. By acting as a universal, portable comment card, it facilitated communication between customers and businesses, aiming to drive real change. However, as technology evolves and new solutions emerge, many users are now seeking robust 36 Opinionlab alternative options that offer more features, better integration, or different pricing models to suit their specific customer feedback needs.
Top 36 Opinionlab Alternatives
If you're looking to gather valuable insights, improve customer satisfaction, or streamline your feedback collection process, several powerful platforms can serve as excellent substitutes for 36 Opinionlab. Here's a look at some of the best alternatives available today.
SurveyLab
SurveyLab is a comprehensive online survey software that stands out as a strong 36 Opinionlab alternative, catering to businesses of all sizes and types. Available on Web, Android, iPhone, Android Tablet, and iPad, it offers a vast array of features including Net Promoter Score (NPS), SMS API, real-time reports, pop-up surveys, and integrations with popular tools like Dropbox, Zendesk, and Salesforce. Its robust capabilities for customer experience, marketing research, and employee insights make it a powerful choice for detailed feedback collection.
SurveyMonkey
SurveyMonkey is a widely recognized Freemium platform (Web, Windows) that offers a user-friendly interface for creating surveys. While its free tier has limitations (10 questions, 100 responses), its extensive feature set, including multiple languages and real-time collaboration, makes it a popular choice for quick and easy feedback. Its popularity and ease of use make it a viable 36 Opinionlab alternative for those seeking a straightforward survey solution.
Trustpilot
Trustpilot is a Freemium web and Chrome-based platform focused entirely on consumer reviews. As a 36 Opinionlab alternative, it excels in facilitating public feedback and building trust through transparent reviews. While it doesn't offer direct survey creation like some others, its strength lies in providing a public forum for customers to share their experiences, which can be invaluable for brand reputation management and consumer insights.
Get Satisfaction
Get Satisfaction is a Commercial web-based community platform designed to foster online conversations about products and services, acting as a strong 36 Opinionlab alternative for community-driven feedback. It focuses on creating engaging customer experiences by combining customer feedback with CRM capabilities, allowing businesses to actively participate in discussions and resolve issues within a dedicated online community.
SurveyJS
Unlike many off-the-shelf solutions, SurveyJS (Web, Self-Hosted) is a Free Personal and Open Source project, making it a highly customizable 36 Opinionlab alternative for developers. It consists of independent runtime library, editor, and service for storing data. This flexibility allows businesses to integrate survey functionalities directly into their applications and platforms, offering complete control over the feedback collection process.
Engageform
Engageform is a Freemium web-based platform that allows users to quickly create quizzes, polls, and surveys. As a 36 Opinionlab alternative, it excels in creating engaging and visually appealing feedback tools that are optimized for all screen sizes. With features like responsive design, real-time analytics, and optimized mobile viewing, it's ideal for interactive feedback collection and customer analytics.
EUSurvey
EUSurvey is a Free and Open Source web-based solution supported by the European Commission. It's an excellent 36 Opinionlab alternative for organizations seeking a free and robust platform with multiple language support. While it might not have the commercial bells and whistles, its open-source nature and institutional backing provide a reliable and cost-effective option for survey creation and data collection.
Zoho Survey
Zoho Survey offers a Free tier and is available across various platforms including Windows, Web, Android, iPhone, and iPad. It allows users to easily create professional surveys, gather opinions, analyze data, and make smarter decisions. Its cross-platform availability and ease of use make it a versatile 36 Opinionlab alternative for businesses and individuals looking for a simple yet effective survey tool.
Spokk
Spokk is a Free web-based platform focused on validating creative ideas, blogs, designs, and more through anonymous opinions from a target audience. As a 36 Opinionlab alternative, it emphasizes qualitative feedback and social interaction, allowing users to gather specific insights on their creations. Its focus on validation and social networking features make it unique for creators and businesses seeking focused feedback.
Pollscape
Pollscape is a Free polling app available on Web and Android, designed for creating and sharing polls to get opinions quickly and simply. As a 36 Opinionlab alternative, its strength lies in its real-time polling capabilities and instant statistics. It's an excellent choice for businesses or individuals who need quick, actionable insights on specific questions without the complexity of a full-fledged survey platform.
The landscape of customer feedback tools is diverse and constantly evolving. While 36 Opinionlab offered a unique solution for direct customer communication, the alternatives listed above provide a range of features, pricing, and platform support to meet various needs. Whether you prioritize advanced analytics, public review management, open-source flexibility, or simple polling, exploring these options will help you find the best fit for your customer feedback strategy.