Top Wazo Alternatives: Finding the Best Communication Platform for Your Business
Wazo is a robust IPBX solution providing comprehensive communication services like audio, video, and instant messaging, built upon standard network technologies. As a fork of XiVO, Wazo is highly extensible via plugins and REST APIs, offering flexibility for businesses. However, specific needs, budget constraints, or a desire for different feature sets might lead you to seek a Wazo alternative. This guide explores some of the best alternatives available, helping you find the perfect communication solution.
Top Wazo Alternatives
Whether you're looking for open-source flexibility, advanced API integrations, or a simpler out-of-the-box solution, there's a Wazo alternative that fits your requirements. Dive into our curated list to discover platforms that can elevate your communication infrastructure.
Asterisk
Asterisk is a prominent free and open-source Wazo alternative that transforms a computer into a communication server. It's a low-level platform ideal for building custom PBX, VoIP gateway, IVR, and ACD applications. Available on Mac, Windows, and Linux, Asterisk offers features like SIP and voice chat, making it a highly flexible choice for developers and businesses needing granular control over their communication systems.
Twilio
Twilio is a powerful web-service API and a freemium Wazo alternative for developers to build voice and SMS applications using existing web languages. Its key features include extensive API integration, built-in authentication, IVR, SMS API, video chat, and voice call capabilities. While Web-based, Twilio's strength lies in its programmatic approach, offering unparalleled customization for communication workflows.
FreePBX
FreePBX is a free and open-source web-based GUI that specifically controls and manages Asterisk (PBX). As a Linux-based Wazo alternative, it simplifies the management of an Asterisk communication server, offering features like SIP and voice call. FreePBX is an excellent choice for those who want the power of Asterisk but prefer a more user-friendly interface for configuration and management.
FreeSWITCH
FreeSWITCH is a scalable, free, and open-source cross-platform telephony platform. Available on Mac, Windows, Linux, and BSD, it's designed to route and interconnect various communication protocols using audio, video, and text. As a Wazo alternative, FreeSWITCH excels in its ability to handle high volumes of traffic and offers robust voice chat capabilities, making it suitable for demanding communication environments.
3CX Phone System
3CX Phone System is a freemium, software-based, open-standards IP PBX offering complete Unified Communications out of the box. Available across Mac, Windows, Linux, Web, Android, iPhone, and integrating with Microsoft Exchange Server, Chrome, Microsoft Office Suite, and Firefox, 3CX provides a comprehensive Wazo alternative. It supports SIP and offers excellent voice chat features, making it a popular choice for businesses seeking an all-in-one UC solution.
Kamailio
Kamailio® (formerly OpenSER and SER) is a free and open-source SIP server released under GPL, capable of handling thousands of call setups per second. As a Linux-based Wazo alternative, Kamailio is ideal for high-performance SIP routing and offers features like SIP proxy, registrar, and presence server functionalities. Its focus on scalability makes it suitable for large-scale VoIP deployments.
RingCentral Engage Digital
RingCentral Engage Digital is a commercial and open-source SaaS software application used by leading brands to manage their online customer service activities. While not a direct IPBX like Wazo, it's an excellent alternative for businesses focused on omnichannel customer engagement. Available on Mac, Windows, Web, Android, iPhone, and Windows Phone, it offers features like merging identities, multiple channels, omni-digital support, cross-platform compatibility, customer feedback, support, customizable options, a knowledge base, and team collaboration.
XiVO
XiVO is an IP-PBX and unified communications platform, and notably, Wazo is a fork of XiVO itself. As a free and open-source Wazo alternative available on Mac, Windows, and Linux, XiVO connects phones on a local or private network with other networks like public landlines and mobile. It provides robust voice chat features and a comprehensive UC experience, making it a familiar and reliable choice for those accustomed to Wazo's core functionalities.
The Incredible PBX
The Incredible PBX is a secure and feature-rich implementation of the Asterisk® PBX. As a free and open-source Wazo alternative available on Linux, Raspbian, and Raspberry Pi, it rethinks the PBX security model from the ground up. It offers strong voice chat capabilities and a comprehensive suite of features, making it an excellent choice for users seeking a secure and well-equipped Asterisk-based solution.
Choosing the right communication platform depends on your specific business requirements, technical expertise, and budget. While Wazo offers a powerful and flexible solution, these alternatives provide diverse options ranging from highly customizable open-source projects to comprehensive commercial unified communication systems. Explore each option to determine the best fit for your unique needs.