Top Plum DEV Alternatives for Voice Application Development
Plum DEV is a robust platform that empowers developers to create sophisticated voice applications for automating frequent communications, improving efficiency, and enhancing customer satisfaction. With its VoiceXML development support, integrated VoiceTrends analytics, secure cloud hosting (PCI-DSS Level 1 and HIPAA compliant), seamless integration capabilities, and advanced speech technology features like text-to-speech and voice biometrics, Plum DEV offers a comprehensive solution. However, businesses and developers often seek alternatives due to specific project requirements, budget constraints, or a desire for different feature sets. This guide explores the best Plum DEV alternative options available today.
Top Plum DEV Alternatives
Whether you're looking for open-source flexibility, advanced omnichannel capabilities, or specialized IVR solutions, these alternatives offer compelling features for your voice application development needs, providing excellent substitutes for Plum DEV.
RingCentral Engage Digital
RingCentral Engage Digital is a leading SaaS solution for managing online customer service activities. It's a versatile alternative to Plum DEV, supporting Commercial, Open Source, Mac, Windows, Web, Android, and iPhone platforms. Key features include merging identities, multiple channels, omni-digital capabilities, cross-platform support, customer feedback, and comprehensive customer service/support tools, making it ideal for brands seeking extensive customer engagement features beyond just voice.
Aspect Prophecy
Aspect Prophecy is a powerful, standards-based platform designed for speech, IVR, and SIP VoIP applications, serving as a direct competitor to Plum DEV. Available on Commercial and Linux platforms, including Self-Hosted options, it offers essential features such as SIP support, Speech Recognition, Text to Speech, and Voice chat. Its focus on robust telephony application development makes it a strong Plum DEV alternative for businesses prioritizing call center and IVR functionalities.
The Voximal stack
The Voximal stack is a voice phone platform built on Asterisk and FreePBX, powered by the Voximal VoiceXML interpreter. As a Freemium, Linux, Web, and Self-Hosted solution (also compatible with Amazon, Raspbian, Raspberry Pi, Microsoft Azure, and Docker), it stands out as an excellent Plum DEV alternative for those seeking an open and flexible environment. It features Chat Bot capabilities, IVR, Natural Language Processing, SIP, Speech Recognition, Text to Speech, and Voice recognition, providing a comprehensive voice application toolkit.
Cloud Telephony
Cloud Telephony, primarily utilizing IVR software, focuses on connecting businesses with customers for service support. This Commercial, Web-based platform is a straightforward Plum DEV alternative for organizations needing a simple, cloud-native IVR solution without the extensive development features of Plum DEV.
Genesys
Genesys offers industry-leading solutions for omnichannel engagement, performing exceptionally across various channels, both on-premise and in the cloud. This Commercial, Web, and Self-Hosted platform is a powerful Plum DEV alternative, providing robust IVR, SIP, Text to Speech, and Voice recognition features. It's ideal for enterprises requiring a comprehensive and scalable contact center solution.
Voiceglue
Voiceglue aims to provide a full-featured integration of open-source telephony environments with OpenVXI. As a Free, Open Source, and Linux-based solution, Voiceglue is a compelling Plum DEV alternative for developers and organizations committed to open-source technologies. It includes Text to Speech and Voice chat capabilities, offering a flexible foundation for custom voice applications.
uContact
uContact is an all-in-one contact center solution encompassing ACD, recording, various dialers, social networks, CRM, WFM, and quality management. Available across Commercial, Mac, Windows, Linux, Web, Android, iPhone, Chrome OS, and iPad platforms, it's a feature-rich Plum DEV alternative. Its extensive suite of features, including Call recording, Call Tracking, IVR, Phone dialer, Predictive dialer, and Unified inbox, makes it suitable for businesses requiring a comprehensive contact center ecosystem.
Cisco IOS Voice XML Browser
Cisco IOS Software offers rich voice capabilities, including VoiceXML browser services, available on a wide range of Cisco IOS Software voice gateways. This Commercial platform, compatible with Windows and Linux, is a direct Plum DEV alternative for organizations already integrated into the Cisco ecosystem. It provides robust IVR, SIP, Speech Recognition, and Text to Speech functionalities, leveraging existing infrastructure.
Avaya Voice Portal
Avaya Voice Portal delivers industry-leading IT fit, reliability, scalability, and manageability, meeting the demand for simpler IT-managed speech. This Commercial Linux-based platform is a strong Plum DEV alternative, offering IVR, SIP, Speech Recognition, Text to Speech, Video calling, Voice Call, and Voice chat features. It's a mature solution for enterprises seeking a reliable and scalable voice application environment.
Exploring these Plum DEV alternative options can help you find the perfect fit for your voice application development needs. Consider your specific requirements for platform compatibility, open-source preference, feature set, and integration capabilities to make the best choice for your business.