Natterbox Alternative: Top Choices for Salesforce Telephony
Natterbox has established itself as a leader in integrated telephony solutions within Salesforce, offering a 100% embedded and managed global business phone system. Its appeal lies in its ease of use, allowing businesses to create and manage their entire phone system, including caller journeys and number acquisition, directly within Salesforce without IT support. However, for various reasons—be it specific feature requirements, budget constraints, or a desire for different integration depths—businesses often seek a robust Natterbox alternative. This article explores some of the best options available to meet your Salesforce telephony needs.
Top Natterbox Alternatives
While Natterbox offers a comprehensive solution, the market is rich with other powerful communication platforms that can seamlessly integrate with your CRM. Here's a look at some excellent alternatives that offer diverse features and flexibility.
Asterisk
Asterisk is a compelling Natterbox alternative for businesses seeking an open-source and highly customizable communication solution. This free software transforms a computer into a powerful communication server, enabling the creation of applications like PBX, VoIP gateways, IVR, and ACD. Available on Mac, Windows, and Linux, Asterisk offers low-level control, SIP support, and voice chat capabilities, making it ideal for those who need a flexible and scalable system to build upon.
RingCentral
RingCentral stands out as a robust Natterbox alternative for businesses looking for an all-in-one cloud communications platform. As a Freemium Software as a Service (SaaS) solution, it integrates phone, video, meetings, and messaging into a single, user-friendly system. Available across Mac, Windows, Web, Android, and iPhone, RingCentral offers extensive features including file sharing, phone calls, SMS messaging, team messaging, unified messaging, and video chat, providing a comprehensive suite for modern business communication.
Slingshot VoIP
For small and medium-sized organizations, Slingshot VoIP offers a valuable Natterbox alternative with its specialized cloud communications services. This commercial platform provides tailored Business VoIP and Virtual PBX solutions, making it a strong contender for those prioritizing streamlined call management. Accessible on Mac, Windows, Web, Android, iPhone, and iPad, Slingshot VoIP features IVR and virtual office capabilities, helping businesses manage their communications efficiently without the complexity of an in-house system.
8x8 Virtual Office
8x8 Virtual Office is an excellent Natterbox alternative for businesses that need highly mobile and integrated communication solutions. Available for free on iPhone and iPad, it allows users to make and receive calls using their 8x8 Virtual Office phone service directly from their mobile devices. Its key features include unified communications and voice chat, ensuring that your business phone extension is truly mobile and always connected, providing flexibility and continuity for your workforce.
Choosing the right Natterbox alternative depends on your specific business requirements, budget, and desired level of integration with Salesforce. Each of these platforms offers unique strengths, from open-source flexibility to comprehensive unified communications. We encourage you to explore their features further to find the best fit for your organization's telephony needs.