Top Cloud Softphone Alternatives for VoIP and Communications Platforms

Cloud Softphone is a powerful white-label softphone platform designed for Communication Service Providers (CSPs) to quickly create, test, and deploy mobile and WebRTC endpoints. It's an application platform as a service (APaaS) that saves millions in development costs and has been trusted by major players like BroadSoft, Cisco, and Portaone. However, even with its robust features like best-in-class encryption, mobile and desktop readiness, and a simplified development approach, businesses often seek a Cloud Softphone alternative for various reasons, including specific feature needs, pricing structures, or integration preferences. This article explores some of the best alternatives available in the market.

Best Cloud Softphone Alternatives

While Cloud Softphone offers a comprehensive solution for deploying over 140 million endpoints, various alternatives provide unique advantages, catering to different business sizes, budgets, and technical requirements. Here are some top contenders worth considering:

Zoiper

Zoiper IAX & SIP is a multi-language and multi-platform (Windows, Linux, Mac OS X, Web, Android, iPhone, Windows Phone) VoIP soft client. It's an excellent Cloud Softphone alternative for businesses needing a versatile softphone that works with any IP-based communications system. Zoiper offers features like SIP support, caller ID modification, address book integration, automatic call recording, and voice chat, making it a robust option for various communication needs. It's available as Free Personal, with commercial options as well.

Telephone

Telephone is a VoIP program designed for making phone calls over the internet, and it stands out as a solid Cloud Softphone alternative for Mac users. It supports calling regular phones via any appropriate SIP provider, providing flexibility for businesses and individuals. As a Freemium and Open Source option available for Mac, Telephone offers essential features like phone calls, SIP support, softphone functionality, and voice chat, focusing on simplicity and ease of use.

Acrobits Softphone

Acrobits Softphone is an app specifically designed for entry into the world of SIP. Given that Cloud Softphone leverages the Acrobits SDK, Acrobits Softphone can be seen as a more direct, yet potentially simpler, Cloud Softphone alternative for those seeking a focused mobile solution. Available commercially for Android, iPhone, and iPad, it provides core SIP capabilities and voice chat, making it suitable for users who prioritize mobile SIP communication without the full white-label platform features.

Choosing the best Cloud Softphone alternative depends heavily on your specific requirements, such as platform compatibility, open-source preference, specific features like call recording or advanced encryption, and budget. We encourage you to explore these options further to find the perfect fit that aligns with your communication strategy and business needs.